Welcome to Gearly

Gearly Privacy Policy

This Privacy Policy (“Policy”) describes how Gearly by Alpine (“Gearly”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information obtained through our website.

By using our website, you acknowledge that you have read and understood this Policy.

Cookies

Cookies are pieces of data stored on your hard drive and not on this website for record-keeping purposes so that website and user activity may be tracked.

The use of cookies is commonplace in the consumer ecommerce industry. By showing how and when visitors use the website, cookies help us determine which areas of our website are popular and which are not.

Many improvements and updates to the website are based on data such as:

  • Total number of visitors
  • Pages viewed

Most browsers are initially set to accept cookies. If you'd prefer, you can set your browser to:

  • Refuse cookies
  • Alert you when cookies are being sent

Please understand that if cookies are turned off:

  • You may not be able to view certain parts of this website
  • Your experience may be limited
  • You may not be able to complete purchases on our website

Information Collected

We use personal information to help us:

  • Operate our business
  • Fulfill transactions
  • Personalize and improve your experience
  • Comply with legal obligations

We are committed to maintaining the security of your personal information.

We collect and use personal information only to the extent reasonably necessary and proportionate to achieve the purposes described in this Policy.

We will not use personal information for purposes that are materially different, unrelated, or incompatible with those disclosed at the time of collection without providing additional notice as required by applicable law.

Information We Collect

Information You Provide Directly

Contact Information

Including:

  • Name
  • Email address
  • Phone number
  • Online usernames

Purchase Information

May include, but is not limited to:

  • Transaction history
  • Transaction dates
  • Payment methods used

Account Profile Information

Including:

  • Account credentials
  • Product reviews
  • Stated preferences

Customer Service Communications

Communications with our customer service team via:

  • Phone
  • Email
  • Online chat

Information Collected Automatically

Device and Browsing Information

Including:

  • Device type
  • IP address
  • Cookie identifiers
  • Browser type
  • Internet service provider
  • Search histories on our platform

Location Information

Location information provided by your device when accessing our website.

Information from Third Parties and Social Media

Our website may include features provided by social media platforms such as:

  • Facebook
  • Instagram
  • X (formerly Twitter)

When you interact with these features, the applicable platform may collect information such as:

  • IP address
  • Browsing activity

These platforms may also place cookies or similar technologies on your device.

Your interactions with social media features are governed by the privacy policies of the respective platforms and not by this Policy.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill orders
  • To personalize and improve your experience within our website
  • To operate and improve our website
  • To support customer service inquiries and resolve disputes
  • To verify customer age and identity as required by applicable law
  • To detect, investigate, and prevent fraud, theft, and other unlawful activities
  • To comply with applicable legal obligations

Automated Processing and Profiling

We may use automated processing, including profiling, to:

  • Personalize your experience
  • Recommend products
  • Tailor marketing communications
  • Analyze shopping behavior

We do not use automated decision-making that produces legal or similarly significant effects without appropriate safeguards.

Where required by applicable law, you may have the right to opt out of certain types of profiling used in furtherance of targeted advertising.

How We Share Your Information

We do not sell your personal information for monetary consideration.

However, we may share your information in the following circumstances:

Service Providers

We share information with third-party vendors and service providers who perform functions on our behalf, such as:

  • Analytics
  • Marketing
  • Payment processing
  • Order fulfillment

Analytics and Advertising Partners

We may share certain browsing and activity data, such as referring page information, with third-party analytics and advertising partners to support:

  • Targeted advertising
  • Site optimization

Financial Partners

Information necessary to process transactions through Stripe, LLC.

Legal and Regulatory Requirements

We may disclose your information to:

  • Law enforcement
  • Regulators
  • Other third parties

When required by:

  • Applicable law
  • Legal process
  • Governmental request

Or when disclosure is necessary to protect the rights, property, or safety of Gearly, our customers, or others.

Data Security

We have taken precautionary measures to prevent unauthorized access to or improper use of your personal information submitted to Gearly through this website.

These measures include:

  • SSL/TLS encryption for data transmitted via our websites (indicated by https://)
  • Case-sensitive password requirements with minimum length and complexity standards
  • Restricted server access limited to personnel with a legitimate operational need

No security measure is guaranteed to be completely effective.

We cannot warrant the absolute security of any information you provide.

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Using strong, unique passwords

Your Privacy Choices

We are committed to transparency and providing meaningful choices regarding your personal information.

Depending on your state of residence, you may have the right to:

  1. Opt out of the sale or sharing of your personal information
  2. Opt out of targeted advertising
  3. Limit the use of sensitive personal information
  4. Appeal our decision regarding your privacy request

Cookie Preferences

Most browsers accept cookies by default.

You may adjust your browser settings to disable or limit cookies.

Please review our Cookie Policy for further details.

Account Information

You may manage your user profile through your account settings, including controlling the visibility of information such as wish lists.

Access, Correction, and Deletion

You may request:

  • Access to your personal information
  • Correction of your personal information
  • Deletion of your personal information

We will verify your identity before processing your request.

We may deny or limit certain requests as permitted by applicable law.

California Do Not Track Notice

We do not track customers over time and across third-party websites through the use of this website and therefore do not respond to Do Not Track signals.

However, some third-party sites do keep track of your browsing activities when they serve you content, allowing them to tailor what they present to you.

Third parties cannot collect personally identifiable information from our website unless you provide it directly to them.

California Privacy Rights

The California Consumer Privacy Act of 2018 (CCPA), as amended by the California Consumer Privacy Rights Act of 2020 (CPRA), provides California residents with certain rights regarding their Personal Information.

Therefore, this CCPA/CPRA Privacy Policy applies to California residents.

Definitions

Personal Information

Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular consumer or household.

Personal Information does not include:

  • De-identified information
  • Aggregated information

Sensitive Personal Information

Sensitive Personal Information as defined under the CPRA.

1. Ensuring the Safety of Personal Information

When handling Personal Information, we will:

  • Comply with applicable laws and regulations
  • Train employees and board members on privacy protection
  • Implement and maintain privacy management systems
  • Assign responsible personnel in departments handling Personal Information
  • Implement information security measures
  • Prevent unauthorized access, loss, alteration, destruction, or disclosure of Personal Information
  • Continuously review and improve privacy practices

2. Collection, Use, Disclosure, and/or Sale of Personal Information

We may collect, use, disclose, and/or sell Personal Information.

Identifiers

Examples

  • Real name
  • Postal address
  • Phone number
  • Fax number
  • Email address
  • Other unique identifiers

Sources

  • Directly from consumers
  • Third-party business partners

Business Purposes

  • Contract performance
  • Processing inquiries
  • Providing services
  • Payment processing
  • Shareholder relations
  • Marketing
  • Legal compliance
  • Fraud prevention

Shared With

  • Alpine group companies
  • Third-party business partners

Commercial Information

Examples

  • Inquiry details
  • Request details
  • Purchase history
  • Agreement details

Sources

  • Directly from consumers
  • Third-party business partners

Business Purposes

  • Contract performance
  • Inquiry processing
  • Service improvement
  • Payment processing
  • Marketing
  • Legal compliance
  • Fraud prevention

Shared With

  • Alpine group companies
  • Third-party business partners

Network Activity Information

Examples

  • Information collected via cookies
  • Information collected via web beacons

Sources

  • Use of our websites

Business Purposes

  • Marketing
  • Website improvement

Shared With

  • Alpine group companies
  • Advertising technology partners

Sale or Share of Personal Information

Sell

"Sell" means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating Personal Information to a third party for monetary or other valuable consideration.

Share

"Share" means providing Personal Information for cross-context behavioral advertising, whether or not money is exchanged.

We may:

  • Sell certain Personal Information according to the categories described above
  • Use cookies, web beacons, and similar technologies provided by advertising technology partners
  • Share Personal Information with group companies for the purposes described above

We will not sell or share Personal Information in any manner other than those described in this Policy.

3. Retention Period

We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

4. Rights of California Residents

California residents have the following rights.

1. Right to Know

You may request information regarding:

  • Categories of Personal Information collected
  • Specific pieces of Personal Information collected
  • Sources of Personal Information
  • Business purposes for collection
  • Categories of third parties receiving information
  • Categories of information sold or shared

Requests may be submitted up to twice in a 12-month period.

2. Right to Deletion and Correction

You may request that we:

  • Delete Personal Information
  • Correct inaccurate Personal Information

Certain legal exceptions may apply.

3. Right to Opt Out

You may direct Gearly not to sell or share your Personal Information.

4. Right to Non-Discrimination

You have the right not to be discriminated against for exercising privacy rights.

5. Right to Limit Use of Sensitive Personal Information

You may request that the use and disclosure of Sensitive Personal Information be limited to what is necessary to provide requested products or services.

5. Procedures for Exercising California Rights

Requests

To exercise your rights:

  1. Complete the request form.
  2. Sign the form.
  3. Submit it via email or mail using the contact information below.

Additional identity verification may be required.

Requests Through an Authorized Agent

Authorized agents must provide:

  • Proof of authorization
  • Power of attorney (if applicable)

Additional identity verification may be required.

Additional Information

  • We may not be able to process requests if we cannot verify identity.
  • We do not charge fees for requests.
  • Personal Information provided in connection with a request will be used only for responding to the request and as otherwise permitted by law.

Contact Us

To inquire about this CCPA/CPRA Privacy Policy or exercise your rights:

Alps Alpine North America, Inc.

Email: info@gearlyusa.com

Postal Address:

Alps Alpine North America, Inc.
Attn: Privacy Request
1500 Atlantic Boulevard
Auburn Hills, Michigan 48326
USA

Children's Policy

We do not target or knowingly:

  1. Collect Personal Information from minors under 16 years of age
  2. Sell or share Personal Information of minors under 16 years of age

If a minor or their parent or guardian wishes to exercise rights under applicable law, please contact us.

Updates to This Policy

We may update this Policy from time to time to reflect changes in:

  • Our practices
  • Legal requirements
  • The services we offer

When we make material changes, we will:

  • Post the updated Policy on our website
  • Notify you by email where appropriate

We encourage you to review this Policy periodically.

Your continued use of the Services following the posting of changes constitutes acceptance of the revised Policy.